The four keys to solving business problems

1. Agree that your system is broken:
You can't change what you don't acknowledge
Dr. Phil McGraw

2. Accept that your system is the problem:
The definition of insanity is doing the same thing over and over and expecting different results.
Benjamin Franklin

3. Understand that your system will resist change:
Good ideas are not adopted automatically. They must be driven into practice with courageous patience.
Admiral Hyman Rickover

4. Remember that the person who bucks the system is the most likely to be a creative problem solver:
Reasonable people adapt themselves to the world. Unreasonable people attempt to adapt the world to themselves. All progress, therefore, depends on unreasonable people.
George Bernard Shaw