The worst mistake you can make in a meeting

The worst thing you can do in a meeting is make your employees think you are holding them responsible for things beyond their control.

When you talk to your employees about “owning” a process you must remember that they can only own it if they have the authority to drive and control the process. You cannot be responsible for something you don’t have control over.

Your employees can only think to their level of influence. If you have a mixed level of managers and workers in the same meeting, make sure that each knows which parts of the briefing apply to their level.

They need to know the high level goals of the company, business unit, and department but only in general. They only need to know the details of the part they can influence because they will not be responsible for anything beyond their control.